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Module 10 of 10 · 2 lessons

Audit AI people trust

Turn your six lenses on an AI surface: audit the states it exposes and the trust it earns.

Essential question

Does an AI feature expose the right states and earn the trust to act?

Prerequisites

Decide what it does, Make every interaction feel considered, Keep your taste with AI

By the end, you can

  • Audit whether an AI feature exposes the right actions and every reachable state
  • Check that progress, feedback, and confidence sit where attention already is
  • Judge whether friction matches an action's blast radius, with escape hatches and visible memory

0 of 2 lessons complete

1

Audit what an AI feature exposes

Check that an AI feature reaches the right actions and designs every state it can land in

2

Audit an AI feature for trust

Check friction, goal playback, confidence, escape hatches, and memory against the blast radius